Terms
These terms explain the basic rules for using W2Cult and placing an order through the shop.
Orders
Product pages show the available item details, variants and estimated pricing. An order is created when checkout is completed and accepted by the store.
Pricing and payment
Prices are shown before checkout and the final amount is confirmed before payment. Card payments are processed by the hosted payment provider, and W2Cult does not store card details.
Availability
Some items are sourced after purchase. If an item, variant or batch is no longer available, W2Cult may contact you with an alternative, delay update or refund option.
Delivery
Delivery estimates are not guaranteed dates. Tracking details are provided when available, and the order page remains the main status source after checkout.
Returns and issues
Return requests and order issues are handled under the returns policy. If an item arrives damaged, incorrect or missing, contact support with the order number and photos as soon as possible.
Support
For order questions, account issues or product concerns, contact W2Cult support at support@w2cult.com.